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Frequently Asked Questions Your FileAve.com Account Sign Up Log In Uploading Files You can create your own folders to organize your files as you go (See section below on managing files). Or, you can upload files into the "root" of your site, not into a folder. There is an "Upload Files" button at the top of each page. Select that link, and the next page will contain six input boxes and "Browse" buttons. Use the Browse button to look for the file on your computer that you wish to upload and store here. When you've found the file you want, double-click it. If you have more files to upload, move on to the next input box, and repeat the step above to locate and select your file. When you've selected up to six files to be uploaded, click the "Upload" button to begin the process of moving the files from your computer to our site. When the process is complete, you'll see a report of the files uploaded, their file sizes, and whether or not the upload was successful. FTP Access
If you have problems connection, it could be because you're behind a firewall that blocks active mode FTP. You should set your FTP software to use "PASV" mode and/or enable "Firewall" mode. Refer to the documentation for your FTP software for switching to passive and firewall modes. Managing Files You can create folders, to organize your files. From the "My Files" page, enter the name of the folder you wish to create (alphanumeric characters only, please) next to the "Create Subfolder" button, and click the submit button. Use the links to the right of any file to rename or copy the file, or if its a text-based file, use the Edit link to modify the file. Hotlinking/Direct Linking/External Linking If you wish to place a files in your account on another website, such as an image, Flash animation, WAV file, etc., we provide the web URL right underneath each filename. That page will give you the URL you need to use for either linking directly to your files from other pages, or for placing directly into the HTML for other web pages. Account Usage, Locking, and Limits Downloads from your a ccount will automatically be unlocked when the total usage over the last 24 hours drops below your plan limit. Downloads Locked? Each account has a limited amount of data transfer permitted in a 24 hour period. Deleting files from your account won't help. This does not include uploads to your account, but only downloads of your files. Without these limits we would be giving away unlimited bandwidth, which is simply not possible to do; the bandwidth costs would run us out of business in a few months. If you've exceeded your daily data transfer limit, check the 24 hour chart on your account page, it will indicate to you how much data transfer has been generated by downloads of your files in the last 24 hours, and will help you see how long it will be until your total usage is below your account's limit. Once the total falls below your limit, your downloads will be unlocked within an hour. Note that downloads can occur even if you aren't using our site! Any time you post images, song files, media, videos, etc., hosted by FileAve.com onto other websites, those pages can be viewed by people at any time - a person viewing a website, which includes an image hosted on FileAve.com, is downloading that image, even if they aren't actively choosing to do so. Any time files are sent from our system to a person viewing a page with files hosted by us, "downloads" are happening and your usage will reflect this. How do I put a song on my web page? Once you have a music or video file uploaded, use the "Get Codes" link next to the file, on the My Files page, to generate EMBED tags that can be used on other sites to play the video file. You can adjust the width and height tags in the code we give to either hide, or enlarge the player and its controls, which will appear on the page after you add the codes. Building a Website Default HTML Documents, Home Pages This can be done with any HTML file, no matter what it's named (such as "home.html"), but is easiest if you create a "default document" in the your account. When you have a default document, you don't have to specify a filename, just the path to the folder, which we provide at the top of the "My Files" page. A default document is an HTML file that must be named index.htm, index.html, or index.php. This can be created with any number of HTML utilities, our "Create Text File" features, or even just a text editor. Once you have a default document, you can share the URL to the folder from the top of the My Files page, instead of the full URL to the file, and the default document will be automatically loaded.
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